PROCESS ANALYSIS

Using business process analysis helps you identify the detrimental elements in an operation and identify how to overcome obstacles. Without a proper analysis, your teams will waste a lot of time and effort solving the wrong problems or switching from one software to another.

B.I.G. collects data and makes recommendations based only on the core processes of an organization. Business analysis is used to identify any problem or need in an organization, which could involve financial controls, market research, hiring practices, and cost cutting.

Identify the Process

• The first step is to choose the ‘as-is’ process to be analyzed and identify the stakeholders who handle it. Be sure to have a clear starting and stopping point for the process.

Collect Process Information

• Next, gather as much information about the process as possible to understand the issues it faces, the objectives, the scope of improvement, and other goals of the analysis.

Analyze As-Is Process

• Implement a business process analysis plan. Get to the bottom of the identified process, define the process in flowcharts and other diagrams, and measure its effectiveness.

Develop To-Be Plan

• Finally, use the analysis to make recommendations how a ‘to-be’ process should look. Point out the requirements, suggest resources and changes, define a timeline, etc.

Tools Used: Gap Analysis, Value-Added Analysis, Root Cause Analysis, Observation, Experience Examination