Using technology effectively is never as simple as plugging it in and turning it on. Just deciding which technology is appropriate to use is difficult; then, once installed, systems need constant monitoring, frequent patch installations, periodic upgrades, and, hopefully, rare intervention to resolve problems.
Providing the necessary oversight and support that IT needs is time consuming and expensive; in smaller enterprises, your team may not have the expertise to support all the technologies you use, and even in larger enterprises, the daily grind of support can pull your team away from project work that has greater business value. B.I.G. Managed IT services solve those problems.